We provide a comments card for customers to leave feedback after all jobs. We have provided a selection of comments provided by customers below. These and other comment cards can be viewed in our showroom:
“Very personable salesman who was not pushy. Installation team good workers and cleaned up after them. Got what I wanted without fuss and achieved / installed on time”
Mr Doherty
“Very friendly and considerate both on the phone and when we met. The service was excellent, also the work was very tidy. Everything was explained to us about the work which was being done”
Mr and Mrs Walmsley
“Exceptional from start to finish”
Mrs Thomas
“Very helpful advice and guidance. The salesman was very patient and explained everything. The installation was a great job and nothing was out of place after job done. This lift was just what we needed to help us live independently, the confidence your company gave us was a great comfort. Both rep and installation team were brilliant.”
Mrs Burrell
“The reception and office staff always sounded very welcoming and were very precise as to keeping me informed re dates etc as to the installation. The salesman was courteous and was unsparing in his time to make sure my requirements were met. Everything was completed punctually and all members of your staff were very patient and great company. Thank you”
Mrs Mitchell“Excellent service from both the rep and the installer. Left us feeling totally satisfied with Olympic Lifts and the product we chose”
Mrs McKee
“Salesperson was very prompt and helpful and sent all the details in a letter the next day. Excellent service”
Mrs Heaney
“The sales man was more than helpful and took time to explain the work required and modifications need to ensure lift would work on narrow staircase. Very professional company and would highly recommend”
Mr Lynch
“Seamless process at a difficult time. The sales man understood the urgency of the situation and delivered above expectations”
Mr Graham
“Very good, fitted within 3 days of ordering. Work was carried out in a very professional way and no cleaning to do after the men left. Wish I had the lift fitted a couple of years ago, it is a great help”
Mrs Jennings
“Excellent. Everything was clearly explained and I thought it demonstrated a high level of efficiency. The best thing however was how soon they could install it after ordering which no other company could do.”
Mrs Spence
“The salesman and stairlift fitters were excellent and very helpful at all times and are an asset to your company.”
Mr Hiscutt
“The sales man was very professional but explained everything in simple term which I could understand. The two installers were very friendly and I felt they were friends and looking after our interests. I am the wife of the person using the lift. He is 89 years and I am 85 years. We both were amazed at how little disturbance we suffered and how there was no upset at all in the house.”
Mr Brown
“The installer cleaned up, no damage to floors and walls. A job well done. An excellent job, and feel comfortable to have them in our home again if needed, also explained the out of hours service”
Mrs Gilliland
“The sales man was very well mannered and helpful in every way. The lads installing the lift were very good and very quick and clean workers.”
